Frances at 311 is the best, Mike!
diablocodyisnotevenherrealname:
I have to let the world know that when it comes to phone customer service NYC has got it down thanks to one lady. Let me explain.
Yesterday I left my phone in a cab. I called 311 to get the dispatcher number since I had the medallion number.
That is when I met FRANCES.
Single handedly the BEST CUSTOMER SERVICE REPRESENTATIVE I HAVE EVER ENCOUNTERED.
And as Andres can attest I have tenuous relationship with phone represenatatives.
So this tumblr post goes out to FRANCES. Please reblog the shit out of this. I want Mike Bloomberg to know what a fantastic human being he has working for him.
